ICG is a small marketing/ graphic design agency based out of Chicago, IL. We have worked with companies across a wide range of industries including: healthcare/ medical, associations, member organizations, hospitality, auto, manufacturing, business to business, business to consumer and more.
Our own business model is based on 3 primary ideas:
1. Great customer service. Our client representatives are always accessible and highly responsive. We can turn around projects in extremely short deadlines.
2. Superior quality creative. We are not a big agency, but our caliber of work will stand up to that of any big agency.
3. Great rates. Many ad agencies will tout a low hourly rate, we don't like to do this. In our industry an hourly rate is all relative to how fast an agency works, and whether not they pad their hours. Our estimates are done on per-project basis, and our estimates almost always match the final invoices.
As a testimate to our customer satisfaction, throughout our 15 year history 90% of our business occurs through repeat customers and referrals.